Tim & Lindsay Stadel

We stared the process by requesting a quote in early April 2020. Honestly, we were thinking they were going to be out of our budget. Allan contacted us almost immediately after request was made. He and my husband spent quite a while on the phone between several calls, nailing down what we were looking for. By the end of April 2020, we were signing our contract! Now, we wait. The cabin was delivered early June 2020. Once it was delivered, Zook had to get it set on the foundation, build the deck and button it up inside. It took about a week for their guys to finish everything up. The on site guys were very respectful. During that time, we noticed some things were not as we ordered. 1. The master bedroom floor had the same wood flooring as the rest of the house. It was supposed to just be the subfloor as we were going to carpet it. This, we could live with. 2 The master bathroom floor was just the subfloor and it was supposed to match the guest bath with laminate. Allan had us go to Menards, pick out what we wanted, then he paid for it. Problem solved. 3.The biggest issue were the cabinets. The cabinets in the entire cabin were wrong. What we ordered was completely different than what was installed. This was an updating issue because what we ordered was an upgrade from what they sent us. After a couple days, they did manage to make things right about cabinets. All in all, despite the issues, we are extremely satisfied with our cabin. The service we received was excellent, weather it be over the phone, by email, text, or in person. I would definitely recommend Zook to anyone looking into wanting a new home.